Pro-rata Refund for Unused Period
As per SEBI guidelines, if a client requests to cancel the subscription, a refund shall only be issued for the unused portion of the subscription period. The refund will be calculated on a pro-rata basis, deducting the charges for the services already availed, including applicable taxes and administrative fees.
Refunds will not be provided for the period of services already availed, irrespective of the client's satisfaction with the recommendations or the outcome of trades.
Market Risk Disclaimer
Always remember Trading/Investment in Securities Markets are always subjected to Market Risk. Any profits or losses resulting from our recommendations are solely the responsibility of the client. Galaxy Research shall not be liable for any trade losses incurred based on the research provided, and clients have no right to claim compensation for any losses under any circumstances.
We request you to go through our website and read about the Disclaimer, Disclosure, and other terms before subscribing to our services. We do not offer any guaranteed returns or commit to guaranteed profits on our recommendations. We trade and invest in the stock market, where all investment and trading capital is subject to market risk.
Acknowledgment
By making the payment for our services, it is acknowledged that the client has read and understood the refund policy. Any request by the client to cancel a service or get a refund will NOT be accepted in any case, except for the pro-rata unused portion as per SEBI guidelines.